Returns & Exchanges
We want you to love your new furniture, which is why we offer a 100-day risk-free trial for all mattresses and a 30-day return window for all other home products. If you aren't completely satisfied, we will provide a full refund and assist with the return logistics.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
Prepare for Pickup
For large items like mattresses, we will help coordinate a local donation or pickup; for smaller items, please repackage them in their original boxes.
Schedule Collection
Once your request is approved, our logistics partner will contact you to schedule a convenient time for furniture removal or provide a prepaid shipping label.
Receive Your Refund
After we confirm the item has been picked up or received at our warehouse, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing